Privacy Policy
Last updated: July 17, 2026
EnduCoach is a coaching portal operated by Dragilla for endurance sports planning and review. This policy explains what information the portal stores and how it is used.
Information we collect
- Account information, including email address, password hash, login timestamps and email verification state.
- Signup audit metadata, including registration route, referrer, user agent, forwarded IP address, hosting or proxy geolocation headers when present, language header and selected language.
- Subscription and access status used to decide whether portal and GPT coaching features are available.
- Garmin connection tokens, Garmin account email, cached activity data, profile metrics and wellness data when you connect Garmin.
- For Garmin accounts used with trial or other free access, a pseudonymous fingerprint of the Garmin account identifier and free-entitlement timestamps. The fingerprint is generated with a secret key and does not contain the Garmin password.
- Coaching information entered in the portal, including athlete profile, sport goals, planned events, training plan rows and coach reviews.
Subscription and billing records apply to the web portal billing flow and supported mobile in-app purchases. Mobile apps send purchase identifiers needed to confirm account access and do not store full payment card details.
How we use information
We use this information to authenticate your account, connect to Garmin on your behalf, show your training context, generate or update coaching plans, review completed training and keep the portal working securely.
We use the pseudonymous Garmin free-entitlement record only to prevent the same Garmin account from receiving trial or other free access again during its retention period.
Garmin credentials and tokens
Garmin passwords are used only during the connection request and are not stored. Garmin access tokens are stored so EnduCoach can refresh and sync training data after you connect your account.
External services
When you use GPT Actions or portal AI plan updates, relevant coaching context may be sent to OpenAI so the coaching assistant can respond. Garmin data is fetched from Garmin Connect through the connected account. Email verification and password reset messages may be sent through the configured email provider.
Cookies
EnduCoach uses essential session cookies to keep you logged in and to complete OAuth connections. These cookies are required for the portal to function.
Retention and deletion
Verified EnduCoach accounts that have not been used for more than three months may be scheduled for deletion. We send a 30-day notice and a final reminder seven days before deletion. Signing in cancels the scheduled deletion. Administrators and users with active subscriptions are excluded. Former paid accounts may be included after their subscriptions are confirmed inactive.
Your account page includes a delete-account option. Deleting your account removes your account data, Garmin login and access tokens, synced Garmin data, External GPT connection data, athlete profile, goals, events and training plan rows.
If a Garmin account was used with trial or other free access, EnduCoach retains only its secret-key pseudonymous fingerprint for two years from the account deletion date. During that period, using the same Garmin account with any EnduCoach account requires a paid subscription. After two years, the fingerprint is deleted and the Garmin account may qualify for free access again.
Deleting an EnduCoach account does not delete records held independently by payment providers, app stores, or accounting and tax systems. They may retain transaction records under their own legal obligations.
Contact
For privacy questions, contact Dragilla at privacy@dragilla.com.